Support

Last Updated: October 24, 2026

If you have any questions or need assistance with Tokoyo Musubi Shrine, please refer to the FAQ below or contact us by email.

Frequently Asked Questions

How do I use the app?
  1. Allow camera access when prompted (optional)
  2. Navigate through the shrine by tapping the screen
  3. At the main hall, you can perform in-app worship actions and bow
Why does the app request camera access?

The camera is used to detect bowing gestures as part of the worship flow.

All processing is performed entirely on your device. No images or facial data are transmitted or stored.

Camera access is optional, and the app can be used without it.

The gesture detection doesn't seem to work. What should I do?

For best results:

If issues persist, please try restarting the app.

Is my personal data safe?

You do not need to register your name or contact details, but please do not enter information that could identify a person. The app sends the necessary information to Google Gemini for readings and to OpenAI for conversations with the girl. Readings, conversations, reports, progress, and related information are stored in Firebase, linked to your anonymous ID. Please see the Privacy Policy for details about the information sent, storage, and deletion.

How do I delete my account and data?

In the app, open "Shrine Office" → "Information" → "Contact & reports" → "Delete account." For the steps and what is deleted, please see Account and Data Deletion.

If you cannot make a request from the app, you can also request deletion by email at the address below. If we cannot identify your account, we may be unable to delete it.

Deleting your account does not cancel Monthly Musubi. Please cancel or request a refund through the App Store or Google Play.

How can I report a bug or suggest a feature?

Please contact us by email with the following information:

Contact

For questions or support, please contact:

Email: lexipecid@gmail.com