Account and Data Deletion

Last Updated: October 24, 2026

This page explains how to delete your account and data in Tokoyo Musubi Shrine.

Request from the App

  1. In the app, open "Shrine Office" → "Information" → "Contact & reports" → "Delete account."
  2. Review what will be deleted and the notice about canceling Monthly Musubi, then tap "Next."
  3. Follow the instructions to close the app completely and open it again. Your request has not been sent at this point.
  4. On the "Last confirmation" screen, review the details, then press and hold the "Submit deletion request" button.
  5. Once your request is accepted, the records on your device are deleted immediately and the account can no longer be used. A request cannot be withdrawn.
  6. Records on our servers are reviewed and deleted by the operator (usually within a few days to one month). You can check the progress in the app.

What Is Deleted

Remaining Go-enn Coins and Omikuji Tokens, offering purses not yet offered at the Haiden, the Sanpai Notebook, Negikoto, and saved entries, visit and omikuji records, and conversation history with the girl. Deleted data cannot be restored. Purchased Go-enn Coins and unused purses will not be returned.

Canceling Monthly Musubi and Refunds

Deleting your account does not cancel Monthly Musubi automatically. Please cancel or request a refund through the App Store or Google Play.

If you start again after deleting your account, your previous coins, unused purses, and records are not restored. If your Monthly Musubi subscription is still active, you can usually restore only the membership benefits with "Restore membership benefits." Depending on how purchase information can be confirmed, some membership benefits may not carry over.

Records Kept After Deletion

To prevent a deleted account's records from being recreated and purchases from being applied twice, we keep the minimum records necessary. For details, please see the Privacy Policy.

Records remaining on other devices, and images or files you have saved, cannot be deleted remotely.

Request by Email

If you cannot make a request from the app, you can also request deletion by email at lexipecid@gmail.com.

If we cannot identify your account, we may be unable to delete it.